PLEASE NOTE: All orders must be signed for upon delivery.
If you have a question about delivery outside of the UK please call our customer services team on 01285 741130. We will deliver the merchandise in accordance with the delivery option selected by you. Whenever referred to, working days exclude Saturday, Sunday and Bank holidays. If you have specified delivery to more than one address when placing your order there is a separate charge for each destination address. On delivery of the merchandise to you, we will provide you with sufficient information to enable you to exercise your statutory right of cancellation and address any intended cancellation to the correct addressee or to return or exchange your merchandise. For further information please see the returns and the cancellation right sections within these terms and conditions.
All prices quoted on this Site are denominated in Pounds Sterling and include VAT where applicable. All prices exclude freight costs. The price charged will be the price quoted on this Site at the time of placing your order. Payment can be made by credit/debit card. All orders will be processed on receipt of payment. All orders placed for delivery in mainland UK (England, Scotland, Wales, Northern Ireland and the Isle of Man) incur a flat postage and handling fee of £4.99+VAT. This charge is waived for orders delivered in mainland UK valued £50 or above. All orders placed for delivery overseas (i.e. outside of England, Scotland, Wales, Northern Ireland and the Isle of Man) will incur freight charges based on zone bands as utilised by leading shipping companies. Overseas includes the Channel Islands and the Republic of Ireland. Please allow 7 working days for delivery. Planet Health remains the owner of the products until you have paid in full all amounts that you owe us for the products. Products are at your risk as soon as they have been delivered to you. Planet Health may revise and/or discontinue products at any time without notice.